Privacy Policy
HEALTHY MEDICAL SRL (hereinafter referred to as "Healthy Medical"), Romanian legal entity, with headquarters in Bucharest, Calea Dorobanti no. 111-131, Sector 1, registered at the Commercial Register under no. J40/869 /2021, unique registration code RO43590495, we send you this Privacy Policy to explain how we process and protect personal data.
To whom does this Information Note apply?
This Information Note applies to the processing of personal data of:
To our contractual partners such as suppliers, customers ("Commercial partners");
To the visitors and customers of our website www.renadyl.ro / www.renadyleurope.com ("Users");
Subscribers to the newsletter option (without an account);
What data do we collect about you?
We collect and process your personal data as follows:
from the information you provide us by filling out the forms on our website: the form on the Login page, the form for creating a new user account, the form for doctors, the form for distributors.
by corresponding with us by e-mail, official Facebook page, official Instagram page, or in any other way.
The information you provide to us may include your name, first name, date of birth, height, weight, gender, home address, shipping address, billing address, email address, and telephone number, as well as other information, as appropriate.
Through the activity carried out on the site, we will not collect or process sensitive personal data related to you (i.e. information about racial or ethnic origin, political opinions, religious confession or philosophical beliefs, health, sex life or sexual orientation), unless:
we are required to do so by law (i.e. Order MS-444/2019); and/or
if you have provided us with your explicit consent separately.
If you voluntarily provide us with personal data (including sensitive personal data) through your interaction with the website www.renadyl.ro / www.renadyleurope.com or through correspondence with us by phone, e-mail or in any other way, of our own volition and not at our request, we will delete such personal data from our systems if we do not consider that its processing is necessary for a legitimate Healthy Medical purpose, unless you have made this data public (for example, in a message forum that is visible to the public), in which case we will delete this data from the www.renadyl.ro / www.renadyleurope.com website only if the law so requires or if we don't want to keep them.
Each time you visit the website www.renadyl.ro / www.renadyleurope.com, we automatically collect the following data:
technical data, for example this may include the Internet Protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, extension types and versions browser (plug-in), operating system and platform, device type and mobile device brand; this data is collected and processed on our behalf, through third-party cookie files, and you can find more information about this at Policy on the use of cookies
data about your visit, for example this may include data about the URL, sequence of clicks to, through and from the site www.renadyl.ro / www.renadyleurope.com (including date and time), the information or products you viewed or searched for on the site.
If we obtain your personal data from a third party, we will provide you with all relevant information about their processing as soon as possible, but no later than one month after obtaining the data your personal.
If you purchase the products for a third person, the personal data of the person in question is requested and collected, which may include the name, surname, date of birth, height, weight, gender, as and information about the patient's clinical condition.
What are the purposes of the processing of personal data and what is the legal basis of the processing?
We may process your personal data in the following cases:
when we need to take the necessary steps to enter into a contract with you;
when we have to execute a contract we have entered into with you;
when we have to comply with a legal obligation (i.e. the legislation applicable in the online purchase of medicines, in the authorization of payments, the legislation applicable in labor relations, the legislation applicable in the fiscal, financial, accounting, audit field) ;
when necessary for our legitimate interests (or those of a third party) and for your interests (i.e. to detect and prevent fraud or to ensure IT and network security), except in the event that your fundamental rights prevail over these interests;
if necessary for public interest or official purposes.
We process your personal data for various technical, administrative and operational reasons, such as:
to ensure we present content in the most effective way for you;
to improve the website www.renadyl.ro / www.renadyleurope.com, including its functionality;
for the administration of the website www.renadyl.ro / www.renadyleurope.com;
for internal operations, including debugging, data analysis, testing, statistical and research purposes;
to keep the website www.renadyl.ro / www.renadyleurope.com under safe conditions;
for advertising and marketing, including for specific marketing purposes, so that we can provide content, including personalized content, that may be of greater interest to you.
In some cases, we will process your personal data only with your consent, such as: in cases of advertising and marketing, for sending newsletters (when you are a registered user), for subscribing to the newsletter (if you do not have a user account). In these cases, we will ask for your consent separately when you provide your personal data. You can subsequently withdraw your consent at any time by sending a request to e-mail address Office@healthymedical.ro. Withdrawal of consent will not affect the legality of the processing that took place before its withdrawal.
Also, in the case of newsletter communications, unsubscribing can be done by pressing the button in the content of the newsletter received by e-mail. At the moment of pressing this button, the concerned person is unsubscribed directly from newsletter, without affecting the legality of the processing that took place before the withdrawal of this consent.
When we request personal data to comply with legal or contractual obligations, your provision of such personal data is mandatory. This means that if such personal data is not provided, we will not be able to manage the contractual relationships or comply with the legal obligations imposed on us. In all other cases, the provision of personal data is optional and you are not obliged to provide it.
We may process your personal data, such as identification data, contact data and residential address, for the purpose of the possible exercise of our rights or claims against you in the future. This processing is based on our legitimate interest, as it is necessary to exercise our rights in the event of any litigation.
SPECIFICALLY, WE WILL USE YOUR PERSONAL INFORMATION AS FOLLOWS:
Customers:
For the purpose of providing services, delivering goods and making payments based on the relevant contracts, we may process your personal data, such as identification data, contact data, bank data.
This processing is based on
Execution of a contract to which customers are a party;
A legal obligation imposed on us, according to Law no. 365/2002 on electronic commerce, republished with subsequent amendments and additions, according to Law no. 227/2015 on the Fiscal Code, updated, with subsequent amendments.
We may process personal data so that we can provide you with information about goods or services that we believe may be of interest to you. If you are an existing customer, we will contact you by phone, e- mail, or by SMS of the noreply type from the number 1800 and from "Netopia", with information about goods and services similar to those that were the subject of a previous sale, unless you previously opted otherwise.
If you are a new customer, we will only contact you by electronic means if we have your prior consent. If you do not want us to use your data in this way, please tick the appropriate box on the form through which we collect the data your (Login form), in the user account.
We will not transmit your personal data to third parties for marketing purposes without your explicit consent.
We may also use your personal data to measure or understand your preferred content related to our products; and to make suggestions and recommendations to you (as a customer ) about products that might interest you.
Subscribe to newsletter (no user account):
For the purpose of providing newsletter-type communications, regarding the products sold on www.renadyl.ro / www.renadyleurope.com
This processing is based on:
Your consent, expressed at the time of subscribing to the newsletter. If you no longer wish to receive newsletters, you can unsubscribe by pressing the button in the content of the newsletter received by e-mail. At the moment of pressing this button, you will be unsubscribed directly from the newsletter, without affecting the legality of the processing that took place before the withdrawal of this consent.
Business partners:
For the purpose of providing services, delivering goods and making payments under the relevant contracts, we may process your personal data, such as identification data, business contact data, data bank details and fiscal identification code, for persons registered for VAT purposes.
This processing is based on:
execution of a contract to which you, as a Business Partner, are a party;
legal obligations imposed on us, according to Law no. 227/2015 on the Fiscal Code, updated, with subsequent amendments and additions.
In some cases, we process personal data, such as the names and contact details of employees or contractors of Business Partners for the purpose of communications related to the execution of a specific contract with Business Partners.
This processing is based on:
execution of a contract to which the Commercial Partners are a party;
the legal obligations imposed on us;
our legitimate interest in maintaining the relationship with business partners.
As a Business Partner, we may provide you with communications about our new products and services. If you no longer wish to receive these communications, you may opt-out by emailing us at Office@healthymedical. en
Apply to jobs published by Healthy Medical:
In connection with your participation in the recruitment and selection process for one or more of the jobs mentioned as available, within Healthy Medical, we may collect and process your personal data, (i.e. the data from the CV you send us), for the purpose of selection, evaluation of professional skills for the job(s) you are applying for, as well as for communication with you during the recruitment process.
This processing is based on Healthy Medical's legitimate interest to assess professional skills during the recruitment and selection process for job candidates.
To whom do we transmit personal data?
Healthy Medical will not transmit (through sale or rental) to third parties your personal information.
Within Healthy Medical, only a limited number of staff members, such as those from the Sales, Accounting, IT, HR departments have access to your personal data on a need-to-need basis These staff members are subject to confidentiality obligations regarding the processing of personal data. Healthy Medical staff members have the right to manage personal data only on the basis of instructions provided by Healthy Medical, in relation to job responsibilities.
Adequate technical and organizational measures are taken to protect personal data. This site uses security measures against the loss, alteration or misuse of information under our control. Healthy Medical does not assume but responsibility for the loss of information caused by errors in the software with which the site is designed and hosted. We are also not responsible for errors in the security of the server that hosts the site.
Personal data may be disclosed to government authorities, tax authorities and/or law enforcement bodies if this is required by applicable laws or if necessary to exercise our rights, including the terms of use, or to protect our legitimate interests (including the legitimate interests of third parties) in accordance with applicable laws.
Your personal data may also be disclosed to third parties, as follows:
To business partners, suppliers and subcontractors for the execution of all contracts that we conclude with you, in order to provide the products and services requested by you
For the delivery of orders in European Union countries using DPD, UPS, DHL, GLS services
For the delivery of orders, to companies specialized in courier services
To service providers who provide administrative, professional and technical support to the Company for IT support, security and business resources;
To external consultants (i.e. lawyers, accountants, auditors), for specific purposes, when necessary
Healthy Medical performs appropriate prior assessment in the selection of third-party service providers, and requires these service providers to maintain adequate technical and organizational security measures in order to protect personal data and to process personal data only as specified by Healthy Medical. Service providers will be entitled to use subcontractors in the provision of services to Healthy Medical, provided that each subcontractor complies with the same data protection obligations as the service providers.
What is the personal data retention period?
We will retain your personal data for the period necessary to fulfill the purposes listed in this Policy or for the period required by applicable national law, in accordance with applicable legal minimum retention periods and/or as long as is necessary to exercise our legitimate rights (and the legitimate rights of others).
If you are a Customer or Business Partner, we will keep your personal data for the duration of the contractual relationship with you, as well as for an additional period of 10 years, from the date of the end of the exercise financial, according to Accounting Law no. 82/1991, republished, with subsequent amendments and additions.
If we have an ongoing business relationship with you as a Business Partner we will continue to keep this personal data until the termination of our business relationship, as well as for an additional period of 10 years , from the date of the end of the financial year, according to Law no. 82/1991 of Accounting, republished, with subsequent amendments and additions.
If you are a user of the website www.renadyl.ro / www.renadyleurope.com (i.e. you have created a user account on the website), we will keep your personal data for the period during which the user account is active.
If you have subscribed to the newsletter option (without having a user account on the website), we will keep your personal data as long as you wish to receive newsletter communications from U.S.
If you are a candidate for one or more of the jobs published in the career section of the website www.renadyl.ro / www.renadyleurope.com or through recruitment networks (linkedin, facebook, insta) we will keep your personal data throughout the recruitment and selection process, plus a period of 2 years after the end of the recruitment process (if the candidate has not been employed by the company).
If we process your personal data based on your consent, this personal data will only be processed for the period provided for by your consent, unless you withdraw your consent. In in such cases, we will cease processing the respective personal data for the relevant purposes, subject to any legal obligation to process such personal data and/or our need to process such personal data for the purpose of exercising our legitimate rights ( including the legitimate rights of other persons)
Storage of personal data and transfer of personal data outside the country
The website www.renadyl.ro / www.renadyleurope.com is administered and maintained by SC Healthy Medical SRL and hosted by Amazon Web Services company servers.
What rights do you have?
You have the following rights, over your personal data, according to the provisions of EU Regulation no. 679/2016 (GDPR):
The right to confirm whether or not your personal data is processed by us, and to provide you with a copy of your personal data;
The right to request the rectification of personal data processed by the website www.renadyl.ro / www.renadyleurope.com ;
The right to request the deletion of personal data processed by the website www.renadyl.ro / www.renadyleurope.com ;
The right to request the restriction of personal data processing by the website www.renadyl.ro / www.renadyleurope.com
The right to object to the processing of personal data by the website www.renadyl.ro / www.renadyleurope.com (for example, the use of processing for direct marketing purposes);
The right to request portability of personal data;
The right to withdraw your consent, at any time, without affecting the legality of the processing carried out on the basis of the consent before its withdrawal;
The right to submit a complaint to the National Supervisory Authority for the Processing of Personal Data.
Please note that your rights described above may be limited in certain situations and are subject to applicable laws and regulations regarding the protection of personal data. For example, the right to object the processing of your personal data may be limited if we can demonstrate that we have compelling legitimate reasons to process your personal data that prevail over your interests.
When requesting one or more rights, you will need to prove your identity and provide us with other details that will help us respond to your request.
We will not charge a fee to respond to your request unless permitted by law, and if such a fee is charged, it will be reasonable and proportionate to your request.
To exercise one or more of these rights, please contact us at the e-mail address Office@healthymedical.ro.
Security of personal data
We store your personal data on company servers: Amazon Web Services.
We use appropriate technical and organizational measures with the aim of protecting personal data and preventing unauthorized access to it. We have entered into contractual relationships with third parties that provide hosting services and these contracts include obligations regarding the organizational and technical security of personal data
All payment transactions will be encrypted (eg using TLS,SSL protocol).
You are responsible for maintaining the confidentiality of all means of authentication (for example, username, password, etc.) used by you to access parts of the www.renadyl.ro / www.renadyleurope website .com transmission of data over the Internet is not completely secure. Although we do our best to protect your data, we cannot guarantee the 100% security of your data transmitted to our site; any transmission of personal data is at your own risk.
Once we receive your data, we will use strict security procedures to try to prevent unauthorized access.
Privacy of data of minors
The website www.renadyl.ro / www.renadyleurope.com does not knowingly collect personal identification data from persons who have not reached the age of 16. If the parent or legal guardian is aware of the fact that the minor in his custody has provided the website www.renadyl.ro / www.renadyleurope.com with his personal data, he must immediately inform Healthy Medical, at the e-mail address Office@healthymedical .ro. If we discover that a person under the age of 16 has provided personal data through the website www.renadyl.ro / www.renadyleurope.com, then we will destroy this information by on our servers immediately, unless the parent or guardian gives explicit consent for the site to process the child's personal data for the specified purposes.
Cookie files
The website www.renadyl.ro / www.renadyleurope.com uses cookies to give you a better experience when you browse our website. This processing is based on consent you expressed on the site or through the settings in your browser. You can find more information about cookies on the page on the use of cookies.
Contact
If you have questions or uncertainties regarding the processing of your personal data by the website www.renadyl.ro / www.renadyleurope.com or if you wish to exercise one or more of your rights, you can contact us at the e-mail address Office@healthymedical.ro
Please do not disclose sensitive personal data (for example, information related to racial or ethnic origin, political opinions, religious or other beliefs, health or membership of a union), social security numbers when you contact us.
Last updated: October 16, 2023.
Note: We may periodically update this Policy and we will notify you of any change by posting the new version on the www.renadyl.ro / www.renadyleurope.com website
Please periodically consult the page dedicated to the Privacy Policy to be aware of new changes.